A product FAQ writer that answers what buyers really ask
Shoppers who can't find an answer about size, materials or shipping often just leave. Send your agent the product page and it gathers real questions from your reviews, competitor pages and support emails, then writes short, accurate FAQ answers you can paste under the product, with FAQ schema code if you want it.
The prompt
- Act as a product FAQ writer for [PRODUCT PAGE LINK]. Read the page, our customer reviews, and [EXTRA SOURCES]. Also look at 3 competitor pages for the same kind of product to see which questions buyers ask there. Write 8-12 FAQs for this product covering fit or size, materials and care, how to use it, compatibility, shipping and returns, and the doubts that stop people buying. Answers must be 1-3 sentences, use only facts from our page or sources I gave you, and mark anything you're unsure about with "(please check)". Write in a [TONE] tone. Give me the FAQs as text to paste and as FAQPage JSON-LD schema, in a Word file.
What to change
- [PRODUCT PAGE LINK]: The product URL, e.g. "mystore.com/products/trail-backpack-30l".
- [EXTRA SOURCES]: Anything else with real questions, e.g. "the attached support emails" or "our size chart PDF". Write "none" to skip.
- [TONE]: e.g. "friendly and short" or "technical and precise".
Example result
- FAQ: Trail Backpack 30L
- Will it fit a 15-inch laptop?
- Yes. The padded sleeve fits laptops up to 15.6 inches, as long as they are under 2.5 cm thick.
- Is it waterproof?
- The fabric is water-resistant and handles light rain. For heavy rain, use the rain cover tucked in the bottom pocket.
- Can I take it as cabin luggage?
- At 50 x 30 x 20 cm it fits most airlines' cabin size limits, but check your airline's rules before you fly.
- How do I clean it?
- Hand wash with mild soap and cold water, then air dry. Don't put it in the washing machine; it can damage the back padding.
- Does it have a chest strap and hip belt?
- Yes, both. The hip belt is removable for city use.
- Is it comfortable for long hikes?
- Reviewers often mention day hikes of 6-8 hours with no shoulder pain. For multi-day trips with heavy loads, a larger pack with a frame is a better choice.
- What is the warranty? (please check)
- The page mentions a 2-year warranty, but the support emails say 1 year. Please confirm which is correct.
- How long does shipping take?
- Orders ship within 1 business day and usually arrive in 3-5 business days in the US.
- Can I return it if it doesn't fit?
- Yes, within 30 days if it's unused, with tags attached.
- Is there a hydration bladder sleeve? (please check)
- Three reviews mention a sleeve, but it's not on the product page. Please confirm.
- Where the questions came from
- • 4 from your reviews (laptop size, comfort, cleaning, rain)
- • 3 from competitor product pages (cabin size, warranty, hydration)
- • 3 from your shipping and returns pages
How to do it with todo.is
- Copy the prompt and add your product link, any extra sources and the tone you want.
- Paste it into todo.is, or send it to your agent on WhatsApp with support emails attached.
- Your agent reads everything and sends a Word file with FAQs and schema, flagging what to confirm.
- Confirm the answers marked "please check", then paste the FAQ under your product. Ask for the next product the same way.
Tips for a better result
- The best product FAQs come from real doubts: reviews, returns reasons and support emails beat guesses.
- Answer the question in the first sentence. Shoppers skim, so put "Yes" or "No" first.
- Never let an FAQ promise something your policy doesn't. That's why the agent marks unsure answers for you to confirm.
- Use the FAQ schema only if the questions and answers are visible on the page too.
product FAQ writer: FAQ
- How many FAQs should a product page have? Five to ten is usually enough. Cover the questions that stop people from buying, and keep each answer short.
- Does FAQ schema help SEO? FAQPage schema helps search engines understand your questions and answers. Google shows FAQ rich results only for some sites now, but the clear answers still help shoppers and search.
- Can the agent write FAQs for my whole catalog? Yes. Attach your product export and ask for FAQs for each product. Large catalogs work best in batches of 10-20 products.
- What's the difference between a product FAQ and an FAQ page? A product FAQ answers questions about one item on its page. An FAQ page covers store-wide topics like shipping, payments and returns.
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